Complaints

Not Happy, Get in Touch!

Not Happy? Get in Touch With Our Complaints Team

At CPR Real Estate, we are committed to delivering professional service and maintaining the highest standards of integrity. If you are not satisfied with any aspect of our service, we encourage you to contact our dedicated Complaints Department so we can resolve the matter promptly and fairly.

How to Lodge a Complaint

To submit a complaint, please email us at:

complaints@cprrealestate.com.au

When contacting us, please include:
  • Your full name and contact details
  • Property address (if applicable)
  • A detailed description of your complaint
  • Any supporting documentation
Providing complete information will help our team investigate your concerns efficiently and respond as quickly as possible.
Our Commitment to You
We take all complaints seriously. Our team will:
  • Acknowledge your complaint promptly
  • Review the matter thoroughly
  • Keep you informed throughout the process
  • Work towards a fair and transparent resolution
Your feedback is important to us, and we appreciate the opportunity to address your concerns. At CPR Real Estate, we are dedicated to continuous improvement and ensuring every client experience reflects our professional standards.

 

Other Ways to recah us:

https://cprrealestate.com.au/our-disclaimer/

https://cprrealestate.com.au/contact-cpr-real-estate

 

Escalation Options (NSW)

If your complaint is not resolved to your satisfaction, you may escalate the matter to:

These independent bodies provide guidance and assistance for complaints relating to real estate services in NSW.